I have had my solar array with them installed for less than 4 years. Install was a huge hassle and they made multiple mistakes where they had to completely redo things. They changed my system size last minute to where I was paying more for less. Every single year my system has had an issue where I have had to pay them more money to come out. My array just went down for the second time in less than a year and they quoted me $500 just to come out and figure out why. They installed a bunch of SolarEdge equipment which fails within a few years (it’s a common issue, you can read about it online.) The inverter that they just replaced months ago due to failing is again not working. I spent more than $150,000 with this company and I greatly regret it. Their warranty is crap because they will only cover anything if you can prove that it was their fault why it failed (you can’t). Manufacturer warranties are okay but you still have to pay EcoHouse hundreds of dollars each time to even swap the failed and warrantied hardware. They assured me I wouldn’t have to worry about my array having issues for 15 years but it’s been every year, sometimes multiple times in the same year. I regret hiring them for this project and ever since they sold the company to IGS Energy it’s gone downhill.
We had Ecohouse Solar install a 14kw system a few months ago. They were very knowledgeable through every step of the process, and answered all of my questions in detail. I wanted a clean look to the system, and their install team made every effort to make the final appearance of the system as discreet as possible with no external conduit visible. I would definitely recommend this team to anyone considering solar for their home.
When considering going solar, I had friends recommend a few companies they had gone with/researched and Ecohouse popped up more than once. We received quotes from two different companies and are very happy with our decision to go with Ecohouse Solar. They were very honest and upfront about all costs and installation procedures. They also took responsibility to ensure that it would be safe to do a roof layover instead of replacing our current roof (simply due to age) which saved us a ton of expense. If I had to do it again, I wouldn't change a thing. Fortunately for us, we believe we are in our forever home so we look forward to enjoying our 20 kW system for years to come.
Pam Dukes - Special Projects Manager at Decker's Nursery, Inc. We had two separate installations by EcoHouse Solar. From our initial contact to completion, it was an informative pleasure working with the EcoHouse team and our sales person Michael Brenned and we even had direct access to the engineers to answer our questions. It helped to see the awards they had won in the industry and we also checked out the BBB Standing, and compared multiple solar options before choosing EcoHouse Solar - but it was a quick and easy decision - they are good!
Ecohouse made it easy to get exactly what I wanted and took the time to explain the entire process from the initial phone call to the final sign off from the power company. The install team was awesome and I couldn’t be more pleased with how it turned out, both aesthetically and performance-wise. There was a slight issue with the combiner box after installation but the Ecohouse team went above and beyond to ensure the system was operating as designed. I encourage anyone who is on the fence with going solar to call this company.
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